Privacy Policy
Caviar Homes (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and properties.
1. Information We Collect
We may collect the following information when you use our services or book a stay:
Personal details (name, phone number, email address, ID, billing address).
Booking details (check-in/check-out dates, property preferences).
Payment information (processed securely through trusted third-party providers).
Usage data (IP address, browser type, device information, and pages visited).
2. How We Use Your Information
We use your information to:
Process and confirm bookings.
Communicate with you about your reservation.
Provide customer support during and after your stay.
Improve our website, services, and guest experience.
Send promotional offers, updates, and newsletters (if you opt in).
3. How We Protect Your Information
We use industry-standard security measures to protect your data.
Payment details are processed securely and are not stored on our servers.
Access to personal data is restricted to authorized staff only.
4. Sharing Your Information
We do not sell your personal data. We may share limited information only when necessary:
With payment processors to complete transactions.
With property management staff to fulfill your booking.
If required by law or government authorities.
5. Cookies & Tracking
Our website may use cookies to enhance browsing, analyze traffic, and improve functionality. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
As a guest, you have the right to:
Access and update your personal data.
Request deletion of your data (subject to legal or contractual obligations).
Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.